Frequently Asked Questions
What’s the difference between your “core” and “seasonal” menu items?
Core items are available year round while seasonal items are available 3ish months out of the year in alignment with seasonal shifts -- Winter, Spring, Summer & FallWhy are some of your menu items priced differently than others?
Several factors go into item pricing, including cost of ingredients and how laborious the production of each item is. You’ll find that items that are very chocolate forward for example, are priced higher to account for the premium chocolate we use.Are any of your items vegan or gluten free?
Currently, we do not offer vegan or gluten free items. We pride ourselves on offering baked goods that prioritize great texture and taste and without intensive recipe testing with vegan and gluten free ingredients, we would be compromising on our commitment by offering items that are not maximally delicious.If I miss my pickup time, can I make alternate arrangements?
Provided you contact us at least 24 hours in advance of your pick up date & time, you have a few options. We can reschedule you order for a future pickup date within the next two weeks.You can send a friend to pickup the order on your behalf.
Will you hold my order if I can no longer make my pickup date/time?
Our pickup windows are intentionally aligned with our baking cadence so we can offer you goodies that are at peak freshness. As a result, we are unable to hold items for more than one day past your initial pick up date.
Do you take custom orders?
You can place a custom order (ie: larger quantities, specific items currently not on menu) via our contact page. After you submit your request, and we assess whether it adheres to cottage laws and if we have capacity, will notify you via email on how to move forward. Please note: All custom orders must be placed at least two weeks prior to the requested date of pickup.
Do you ship or offer delivery?
Due to local cottage laws, we are unable to offer shipping outside of the state of Georgia. If you are within the state, we can offer shipping for an additional fee and local delivery for an additional $10 for select zip codes.What happens after I submit my order?
After you place your order, you will be directed to our POS system, Square. Stripe will generate an invoice for you to pay online. Once payment is complete, we will bring the heat! Please note: any orders not paid for within 48 hours of placement will not be processed.